ハワイのコンドミニアム紹介 - Discovery Bay #4118-Resolution Tower

このコンドミニアムのレビュー者

• Discovery Bay #4118 Resoultion Tower Review

  Garry W. から Viking, Canada, April 2, 2024 March 2024に30泊滞在
  
  総合的な満足度

  
  立地条件の良さ

  
  清潔度

  
  物件の状態

  We stayed there from March 1st to March 28th. When we arrived the Project Manager; Paul; met us and opened the condo up. He showed us around the condo.
  Later I tried to use the vacuum but it didn't work. I called Paul and that same day he delivered a new vacuum. Excellent service.
  The condo was well equipped and everything worked.
  The washer and dryer were a very nice addition.
  The floor we were on was very clean.
  The pool, hot tub and pool area were kept very clean.

  Response from Captain Cook Resorts

  02. 4月 2024

  Mahalo for choosing to stay with Captain Cook Resorts and the great review and recommendation! We're so glad your visit was enjoyable and look forward to seeing you again.

• Very good stay at Discovery Bay

  Steven S. から Vancouver, Canada, November 18, 2023 October 2023に33泊滞在
  
  総合的な満足度

  
  立地条件の良さ

  
  清潔度

  
  物件の状態

  Overall we were very happy with our stay. We really like the Discovery Bay facilities (pool area, gym) and location. We wish CCR would have more units available at this location. However there is some room for minor improvement with #4118. The decor and some appliances are dated. The upright vacuum needs replacing. It does not work properly, is very old, and there are no replacement bags. It is possible the microwave may fail in the near future. The bedroom is adequate but the lighting arrangement is awkward. A king bed would be preferable to the queen sized bed which is small for tall people. There was only one set of sheets for the bed. There should be at least a spare set so laundering is more convenient. The TV sets worked but it was very awkward figuring out how to use them. The TV in the bedroom had regular cable TV which was totally different from the living room TV. The LR TV seemed to only have streaming channels. There were no instructions on how to use the TV's so it was frustrating trial and error in figuring out what was available and how to access programs. There were two remote controls for each TV set, however in each case it seemed that only one remote worked. The LR TV worked using the remote supplied with the TV. The bedroom TV worked using the remote supplied by the cable company. The bedroom TV remote seemed to stop working during the last few days. Maybe dead batteries or some of the buttons are worn out. The beach chairs are old and difficult to carry. We bought two camping chairs for our use and gave them to another resident when we left. There are too many knick knacks cluttering up the place. The glass shower enclosure doors are stained with soap scum that is very difficult to clean. Our negative comments are relatively minor and most of the problems easy to fix. We would consider staying here again in the future.

  Response from Captain Cook Resorts

  20. 11月 2023

  Mahalo for posting a review of your recent stay and thank you for sharing your comments. We understand that decor is a personal preference and we apologize that you found the unit dated; owners are always encouraged to update their condos. We work hard to offer good accommodations and friendly service, and I'm sorry that we didn't meet your expectations. We are investigating the concerns you have raised about the TV's- thank you for bringing this to our attention. I will pass your feedback on to the team and we look forward to your next visit.

• Great customer service from CC staff

  Denny K. から Overland Park, United States, March 29, 2022 February 2022に35泊滞在
  
  総合的な満足度

  
  立地条件の良さ

  
  清潔度

  
  物件の状態

  Beginning with Wendy and ending with Paul, my every needs were met with courtesy & enthusiasm.

  Response from Captain Cook Resorts

  29. 3月 2022

  Aloha and mahalo for taking the time to post your review and recommendation of this fabulous condo. We're delighted you enjoyed your stay! It makes our day to know our dedicated staff was able to make your visit from start to finish a wonderful experience. We look forward to welcoming you back in the near future.

• 快適で満足な8月でした

  Yokohama, Japan, September 3, 2019 August 2019に30泊滞在
  
  総合的な満足度

  
  立地条件の良さ

  
  清潔度

  
  物件の状態

  昨年に続き2年連続で利用させていただきました。部屋の設備、部屋からの眺望、交通の便の良さ、立地等々、一ヶ月間を快適に過ごす条件が揃っています。ハワイの家に帰って来たと感じさせる安心感と暖かみのあるお部屋です。

  Response from Captain Cook Resorts

  03. 9月 2019

  Welcome back! Mahalo for choosing to stay with Captain Cook Resorts and the great 5 star review and recommendation! We're so glad your visit was enjoyable and look forward to seeing you again.

• Great Stay

  Denny K. から Overland Park, United States, April 24, 2019 March 2019に31泊滞在
  
  総合的な満足度

  
  立地条件の良さ

  
  清潔度

  
  物件の状態

  Captain Cook's Wendy and Paul were great support and made our stay complete.

  Response from Captain Cook Resorts

  24. 4月 2019

  Mahalo for choosing to stay with Captain Cook Resorts and the great 5 star review and recommendation! We're so glad your visit was enjoyable and look forward to seeing you again. P.S. We think Wendy and Paul are great to work with too!

• Highly Satisfactory

  Yokohama, Japan, October 21, 2018 September 2018に30泊滞在
  
  総合的な満足度

  
  立地条件の良さ

  
  清潔度

  
  物件の状態

  We satisfied clean room,view,safety,and traffic convenience.

  Response from Captain Cook Resorts

  29. 10月 2018

  Mahalo! We appreciate the positive feedback and are very happy you enjoyed you stay in this wonderful condo. We will look forward to your next visit!

• Gorgeous Property in a Great Location

  Suzette E. から SCOTTSDALE, United States, January 9, 2018 January 2018に5泊滞在
  
  総合的な満足度

  
  立地条件の良さ

  
  清潔度

  
  物件の状態

  This condo was tastefully renovated and beautifully furnished. In unit washer/dryer plus a kitchen complete with a wide variety of cooking utensils and appliances were welcome and needed amenities. The condo, as well as the property, were very well maintained. Other great features include a pool and large spa plus 9 BBQ grills with picnic tables for outdoor feasts. The management company and property manager were very helpful, responsive to my needs, and a pleasure to work with. Best of all, this condo is within easy walking distance to the Marina, Ilikai, Hilton Hawaiian Village plus innumerable shops and restaurants.

  Response from Captain Cook Resorts

  08. 1月 2018

  Mahalo, for the wonderful 5 star review and recommendation! We're delighted to have provided all of the needs you required for an enjoyable stay! It makes our day to read such an enthusiastic review and we're so glad that you appreciated the convenient location and gorgeous decor of the fabulous condo! We look forward to your next visit!